Support FAQs
Orders & Support
How can I place an order?
Placing an order is quick and easy. Simply browse our online store, select the products you desire, and add them to your cart. Proceed to the checkout process, where you'll provide your shipping and payment details. Once your order is confirmed, we'll take care of the rest.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured that your payment information is protected and encrypted for a secure transaction.
How long will it take to receive my order?
We strive to process and ship orders as quickly as possible. After your order is placed, please allow 1-2 business days for processing. Shipping times may vary depending on your location and the shipping method selected at checkout. You can find more information about estimated delivery times on our website or contact our support team for specific inquiries.
Can I track my order?
Yes, absolutely! Once your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and stay updated on its estimated delivery date. If you have any issues with tracking your order, feel free to reach out to our support team for assistance.
What if I have questions or need assistance with my order?
We're here to help! If you have any questions or need support regarding your order, our dedicated customer support team is available to assist you. You can reach out to us through our contact form, email, or phone. We strive to provide prompt and helpful responses to ensure your shopping experience with us is seamless.
Support FAQs
Shipping & Returns
Do you offer international shipping?
Yes, we offer international shipping to many countries. However, please note that international shipping times and costs may differ from domestic shipping. Make sure to review the shipping options available for your country during the checkout process.
How long does shipping take?
Shipping times can vary depending on your location and the shipping method chosen. Typically, domestic orders within USA are delivered within 3-7 business days. International shipping times may range from 7-14 business days, depending on the destination. Please note that these are estimated times and delays may occur due to unforeseen circumstances or customs procedures.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 30 days of the original purchase date. Please ensure that the product is unopened, unused, and in its original packaging for a successful return. Kindly refer to our Returns Policy on our website for detailed instructions on initiating a return.
How do I initiate a return?
Initiating a return is easy. Simply contact our customer support team with your order details and reason for return. Our team will guide you through the process and provide you with further instructions on returning the product. Please note that return shipping costs may be the responsibility of the customer, unless the return is due to an error on our part.
What if my order arrives damaged or there is an issue with the product?
We apologize for any inconvenience caused by a damaged or defective product. If you receive a damaged item or there is an issue with the product, please contact our customer support team immediately. We will gladly assist you in resolving the issue and arranging a replacement or refund as necessary.
Support FAQs
Product Info
What makes herbal foot soaks special?
Our foot soaks are inspired by ancient Eastern herbal traditions. Unlike simple salts or oils, each blend is crafted with natural herbs that go beyond relaxation—they help the body restore balance, improve circulation, and melt away stress.
How are they different from Epsom salt or essential oils?
Salt mainly helps draw out impurities, and essential oils give a pleasant scent. Our herbal blends do more: they release plant compounds that work with your body, offering deeper benefits like detox, muscle relief, and women’s wellness.
What benefits will I feel?
Depending on the blend, you may notice:
✨ Warmth spreading through cold feet
✨ Easier sleep after a long day
✨ Relief from muscle tension or soreness
✨ Feeling lighter and more energized
✨ Gentle support for women’s monthly comfort
How do I use it?
Super easy!
- Fill a basin with warm water (40–50°C / 104–122°F).
- Drop in one foot soak bag and let it steep for 4–5 minutes.
- Soak your feet for 15–30 minutes. (Tip: Make it your “me time” with a book or soft music.)
How often should I soak?
2–4 times a week is perfect for most people. Some love it nightly as a calming ritual before bed.
Is it safe for everyone?
Yes—our soaks are made from 100% natural herbs. If you’re pregnant, breastfeeding, or managing a health condition (like diabetes), we recommend checking with your doctor first.
Can men enjoy it too?
Absolutely! Many men use our Detox, Muscle Recovery, and Circulation blends after sports, gym, or a long workday.
Can I reuse one bag?
We suggest one-time use for full effectiveness—herbs release their best benefits in the first soak.
Will it stain my feet or tub?
No worries—while the herbs may tint the water, they won’t stain your skin or a foot spa basin. Just rinse after use.
How should I store my soaks?
Keep them in a cool, dry place. A bathroom drawer or cabinet works perfectly!.